Logistics Specialist now Director of Client Operations
You might say that Lindsay Trosin, Director of Client Operations, is over a decade into a temporary position. “When I accepted the job, it was temporary work with an undetermined end date; now it’s a career.
Lindsay began by helping the organization with transition work consisting of compiling a spreadsheet with client and account information. Her time at TDC was supposed to last a few weeks but has turned into a career. When the previous employee who handled servicing of accounts left the company, Lindsay was asked if she was interested in staying on and learning the role. Her knack for creating and maintaining consistent and effective systems allowed her to continue to grow both her role and her team years later.
“I was essentially the entire new accounts and service team when I was hired, which speaks to how quickly we’ve grown as a company,” Lindsay said. “My title has evolved along with the scope of my position and responsibilities.” Today, Lindsay oversees that the new accounts and servicing team is producing quality work on time and that the team is doing it in the most efficient and effective way. “While I still help with the daily workload, I’m focusing on the bigger picture and helping my team to identify their strengths and grow their roles,” Lindsay said.